I was busy part of last week crating a new prayer kneeler (Prie Dieu) for DS, in Colorado. The best part: After fretting for several days, DS called me, to let me know the kneeler arrived in excellent condition. I learned from his wonderful e-mail message that he called me earlier today, to let me know how pleased he was. I was on my way home, after attending the Lie-Nielsen Hand Tool Event in Cincinnati, and missed his phone call.
It seems every time I ship to a client, the same thing happens to me. Sometimes I even wake up in the middle of the night, and wonder about the condition of the shipment. But (several days later) I can relax, when I learn: 1) My client received the product in good condition, and 2) He or she likes it very much.
It would be an understatement to say I was relieved to learn that DS received his prayer kneeler. I was not only delighted he liked it, but also relieved it arrived in perfect condition! Thank-you, DS!
On the left I show the latest kneeler, just prior to shipping. The color is quite faithful to the real-life color. Sometimes red oak is a little light on the color, and I mentioned this to DS; he also thought he would like to add a little color. After several trials, and using the turbine spray system, I achieved a very subtle, reddish color, which worked wonderfully; and the garnet shellac enhanced the chatoyance in a way I had never observed in red oak.
I documented the build of this special Prie Dieu in these four pages of photos in my Photo Gallery.
I wonder if I am the only one who:
- Frets when shipping something to a client.
- Loses sleep until the product is received by the client.
Let me know in the Comments if you just can’t relax when you ship something to a client; if you don’t worry at all, I would love to learn what I need to do, to be able to relax.